Terms And Conditions

Welcome to nmartretails.co.in If you visit us at nmartretails.co.in, you accept these terms and conditions. By using the shopping services of Nmartretails.co.in you agree to be bound by these terms and conditions. All products/services and information displayed on Nmartretails.co.in constitute an "invitation to offer". These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by nmartretails.co.in. Your order for, purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below.

Please read these Terms & Conditions carefully before using this or any of the other nmartretails.co.in websites. In these Terms & Conditions, Newlook Retails Pvt. Ltd. is referred to as "Newlook Retails Private Limited" or �Company, � "we," "us,�, �our" or Company and you, the end user is referred to as "you", "your" or �user�.


"Agreement" means the terms and conditions as detailed herein, including all schedules, appendices, annexures, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

"nmartretails.co.in'' / '' nmartretails.co.in '' / ''website '' means the online shopping platform and the services provided by it and its affiliates owned and operated by Nmart which provides a venue / platform to the Users of nmartretails.co.in to buy the products listed on nmartretails.co.in.

"Vendor" / "seller" /''affiliates'' shall mean the person or any legal entity who offers for sale, sells the products on the nmartretails.co.in platform / website. ''Product/Products'' means and includes any goods/merchandise/products/services/offers/display items that are uploaded /showcased/displayed on Nmartretails.co.in and the related description, information, procedure, processes, warranties, delivery schedule, etc.

Modified Terms

The Company reserves the right at all times to discontinue or modify any of these Terms and Conditions and/or our Privacy Policy as we deem necessary or desirable without prior notification to you. Such changes may include, among other things, the adding of certain fees or charges. We suggest to you, therefore, that you re-read this important notice containing our Terms and Conditions and Privacy Policy from time to time in order that you stay informed as to any such changes. If we make changes to our Terms and Conditions and Privacy Policy and you continue to use nmartretails.co.in, you are impliedly agreeing to the Terms and Conditions and Privacy Policy expressed therein. Any such deletions or modifications shall be effective immediately upon the Company�s posting thereof. Any use of nmartretails.co.in by user after such notice shall be deemed to constitute acceptance by the user of such modifications.

All items purchased from nmartretails.co.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery to the carrier by the vendor/merchant/affiliate/manufacturer.

Product Description

nmartretails.co.in and its affiliates attempt to be as accurate as possible. However, nmartretails.co.in does not warrant that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. If a product offered by nmartretails.co.in itself is not as described, your sole remedy is to return it in unused condition.


Except where noted otherwise, the Selling Price/ nmartretails.co.in price/MRP/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself, suggested /offered by the manufacturer or supplier or one of our merchants/affiliates, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Selling Price/nmartretails price/MRP/MOP/List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set/pack/combo/arrangement, the Selling Price/List Price/nmartretails price may represent �open-stock� prices, which mean the aggregate of the manufacturers estimated or suggested retail price for each of the items included in the set/pack/combo/arrangement.

Cancellation by the Company

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the Customer

In case of requests for order cancellations, Newlook Retails Private Limited reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. Newlook Retails Private Limited has full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Newlook Retails Private Limited and accept the decision of Newlook Retails Private Limited regarding the cancellation.

We are committed to delivering your order accurately, in good condition, and always on time

� Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place separate orders.

� Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place separate orders.

� We make our best efforts to ship each item in your order within 5 working days of the order. However in some cases, we may take longer, up to7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall either cancel the remaining unshipped part of the order, and send you an email informing you about the same

� We ship on all week days (Monday to Saturday), excluding public holidays.

� To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

� If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package, and call our Customer Care on 0261- 6774444, mentioning your order number.

The Company works with different type of suppliers (Manufacturers, distributors, importers etc.) and the delivery time to the user is subject to delivery of products from supplier to the Company. Other factors include delay in delivery through the courier partner, transporters� strike etc. The Company will not be liable for any loss or expenses sustained by the user/buyer arising from any delay in the delivery of the goods howsoever caused. If you fail to take delivery of the goods, the Company may at its discretion charge you for the additional shipping cost.

Material Submitted by Users

Certain elements of the site will contain material submitted by users. Nmartretails.co.in accepts no responsibility for the content, accuracy, conformity to applicable laws of such material.

Credit Card Details

Limitation of Liability

Newlook Retails Private Limited, its officers, directors, shareholders, parents, subsidiaries, affiliates, agents, or licensers are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, in any way related to Yepnmartretails.co.in websites or Newlook Retails Private Limited content or for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in any nmartretails.co.in websites, including without limitation as a result of breach of any term of this agreement. Applicable law many not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will Newlook Retails Private Limited�s total liability to you for any and all damages, losses, and causes of action arising out of or related to your use of any Newlook Retails Private Limited website, regardless of the form, cause of action or the alleged basis for any claim, exceed the amount paid by you to Newlook Retails Private Limited, if any, for accessing the nmartretails websites.


You agree that you will indemnify and hold harmless Newlook Retails Private Limited and its directors, officers, shareholders, and agents from any and all liability arising in connection with your use of the nmartretails.co.in websites, including but not limited to any information or content that you post on any of the nmartretails.co.in websites.

Governing Law

This site is created and controlled by Newlook Retails Private Limited. The laws of India shall apply and courts in surat shall have jurisdiction in respect of all the terms, conditions and disclaimers. Nmartretails.co.in reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of nmartretails.co.in.

Dispute Resolution

If there is any dispute about or involving the nmartretails.co.in Websites and/or the Service, by using the nmartretails.co.in websites, you agree that the dispute will be governed by the laws of India. You agree to the exclusive jurisdiction to the courts of surat, Gujarat, India.

Contact Information

If you have questions or concerns regarding these Terms & Conditions, please contact our support at info@nmartretails.co.in

Risk of Loss

Fraudulent /Declined Transactions

Newlook Retails Private Limited reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the website fraudulently. The Company also reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or omissions in breach of these terms and conditions.

Data Protection

Nmartretails.co.in may send information and offers of products and services to you from time to time. For further details relating to our policy relating to such offer please refer to our Privacy Policy.

Force Majeure

Nmartretails.co.in shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.